Choosing a contractor is one of the biggest decisions in any renovation, and checking references is your best tool for avoiding costly mistakes. But it’s not just about calling names on a list—it’s about asking the right questions.
Start by requesting at least three recent references. Make sure they’re from projects similar to yours in size or scope. This gives you a realistic sense of how the contractor performs under conditions like your own.
When you call, don’t just ask if the homeowner was happy. Dig deeper. Were deadlines met? Did the project stay within budget? How did the contractor handle unexpected issues? The answers reveal how reliable and adaptable they are.
It’s also worth asking about communication. Good contractors keep clients updated and respond quickly to concerns. Poor communication is often a red flag for bigger problems.
If possible, ask to see completed work. Photos are good, but visiting in person is even better—you’ll notice details about quality and finishing that pictures can hide.
Lastly, trust your instincts. If multiple references give lukewarm feedback or avoid specifics, take it seriously. Strong contractors have a track record they’re proud to share.
In short, checking references the right way means looking beyond “yes” or “no.” It’s about learning how the contractor truly works and whether they’re the right fit for your project.